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The investigation
of virus-related computer incidents (VCI)

Doctor Web offers paid services related to the investigation of virus-related computer incidents.

Investigation | Scope of the investigation | Questions and answers | Report | Request an investigation

Investigation services

  • Initial incident assessment, the scope of the investigation and the measures required to remedy the consequences of the incident.
  • An examination of computer and other related items (hard disks, and text, audio, photo, and video materials) that are presumably related to the VCI.
  • Unique! A psychological evaluation of individuals (company personnel) to identify 1) possible accomplices involved in / assisting with / covering up or supporting illegal activities against customers (a comprehensive risk assessment) and 2) instances of inaction or dereliction of duty.
  • Recommendations on the deployment of an anti-virus solution that would prevent VCIs or keep them to a minimum in the future.

All the procedures are carried out in compliance with legislation of the respective country.

The advantages of a Doctor Web investigation

  • Over 20 years of experience researching malware.
  • Knowledge of current virus threats, their continuous monitoring and analysis, and unique detection methods and technologies.
  • Efficient neutralisation of new threats, continuous improvement of technologies that neutralise new unknown malware, and uncovering and thwarting criminal schemes.
  • Highly qualified personnel.
  • In-house, global virus-monitoring service.
  • In-house anti-virus laboratory.
  • Unique! A unique investigation of customer personnel.
  • Special equipment allows information to be retrieved in accordance with procedures that guarantee its complete retrieval and provide irrefutable evidence in court.
  • 反病毒软件判定文件是“安全的文件”,但您仍心存疑虑?
  • 有未知应用被判断为可疑应用,但您不能确认这是不是恶意软件?
  • 公司网络有重要文件或机密信息,存在遭受定向攻击的风险?
  • 企业业务不能停滞,不能等待反病毒软件获得相应的特征码后再对系统进行清除?

Dr.Web vxCube会帮助您解决这些难题 这是一款云技术互动式分析仪,分析各类可疑对象

  • 分析并给出判断:只需1分钟时间
  • 即刻生成能“对症治疗”的清除工具 Dr.Web CureIt!
  • 如情况复杂,可申请Dr.Web反病毒分析师进行“人工”分析

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Dr.Web © Doctor Web
2003 — 2021

Doctor Web公司是俄罗斯信息安全反病毒保护产品厂商,产品商标为Dr.Web。Dr.Web产品研发始自1992年。